At Elior Wanders, we are committed to delivering your travel accessories, camping gear, fishing gear, luggage, and travel tech efficiently and securely. Please read our shipping policy carefully to understand our delivery process, estimated timeframes, and other important details.

1. Shipping Locations

We offer worldwide shipping, ensuring that adventurers everywhere can access our high-quality products. However, shipping availability may vary depending on your location and local regulations.

2. Processing Time

  • Orders are processed within 1-3 business days after confirmation.
  • During peak seasons or promotional periods, processing times may take longer.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Estimated Delivery Time

Delivery times vary based on your location and shipping method selected at checkout:

  • Domestic Orders our Country: 5-10 business days
  • International Orders: 10-25 business days, depending on the destination country and customs processing.

Please note that unforeseen delays, such as customs clearance, weather conditions, or courier service disruptions, may affect delivery times.

4. Shipping Fees

  • Shipping costs are calculated at checkout based on the destination and package weight.
  • Some locations may be eligible for free shipping promotions—check our website for current offers.
  • Customers are responsible for any applicable import duties, taxes, or customs fees.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress. Please allow 24-48 hours for tracking information to update.

6. Shipping Delays & Issues

While we strive to ensure timely delivery, unexpected delays may occur due to:

  • Customs processing in the destination country.
  • Natural disasters or extreme weather conditions.
  • Carrier-related issues.

If your order has not arrived within the estimated time frame, please contact us at [[email protected]] for assistance.

7. Lost or Stolen Packages

Elior Wanders is not responsible for lost or stolen packages after they have been marked as delivered. If your tracking information shows that your package was delivered but you haven’t received it:

  • Check with neighbors or your local post office.
  • Contact the shipping carrier for further details.
  • Reach out to us, and we will do our best to assist you.

8. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.
  • If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.
  • If you need to change your address after placing an order, contact us within 12 hours at [[email protected]].

9. Policy Updates

Elior Wanders reserves the right to update this shipping policy at any time.

For any shipping-related inquiries, feel free to contact us at [email protected].